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Understanding Managed Care Organizations (MCO's)
In order to obtain health care for yourself or your family member with a disability, you must understand how to use the managed health care system. Visit Understanding MCO’s page to get help on understanding how to access and use your MCO to get the best possible health care and what to do if you have problems getting the treatment you need.
CHIP of PA (Aetna/Us Healthcare)
Free health insurance for low income children in PA.
Community Behavioral Health
As a Community Support Program, Philadelphia has come up with a variety of approaches to help persons with mental illness and addictions live successfully in the community. This includes services such as peer-support, housing, vocational training and employment, income maintenance, medical care and rehabilitation. Community Behavioral Health can help you access these services. Community Behavioral Health is located at:
714 Market St. 5th floor
Philadelphia, PA 19106
888-545-2600.
Other Behavioral Health Services are available outside of Philadelphia. They are:
Delaware County
Magellan Behavioral Health
888-207-2911 888-207-2910 (TTY)
Montgomery County
Magellan Behavioral Health
877-769-9782 877-769-9783 (TTY)
Bucks County
Magellan Behavioral Health
877-769-9784 877-769-9785 (TTY)
Liberty Resources, Inc - Liberty Resources, Inc. is a non-profit, consumer driven organization that advocates and promotes Independent Living for persons with disabilities. Liberty Resources provides information on Managed Care for individuals with disabilities including how to access services and get help with HMO’s. They have a Managed Care hotline 215-634-2000 ext. 214 which can help you if you are having trouble getting medical care or services under the Medical Assistance Program.
HealthChoices contact information
This is a list of HealthChoices contact people and phone numbers. This list is provided by Liberty Resources.
Health Partners
Main Number 800-553-0784
Special Needs 215-849-9606 TDD 215-849-1579
Grievance Committee
833 Chestnut St., Suite 900
Philadelphia, PA 19107
Attn: Grievance Coordinator
Americhoice Health Plan
Main Number 800-321-4462
Special Needs 215-832-4571 TDD 800-654-5984
Grievance Committee
100 Penn Square East Suite 900
Philadelphia, PA 19107
Attn: Grievance Coordinator
Keystone Mercy Health
Main Number 800-521-6860
Special Needs 800-521-6860 TDD 800-684-5505
Grievance Committee
PO Box 41820
Philadelphia, PA 19101
Attn: Grievance Department
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